A direct debit ran AND I paid the same invoice manually
How do I pay an invoice early?
To pay an invoice early, bring forward the direct debit (DD) repayment date in your portal. Go to your Funded Invoices tab, locate the invoice, and select the calendar icon to update the repayment date.
How do I avoid a double payment?
To avoid a double payment: Always contact FundTap before making a manual payment so the team can advise on next steps. DDs require at least 1 business day's notice to be cancelled, and can only be cancelled once FundTap has confirmed receipt of your manual payment.
If a double payment has already occurred, contact info@fundtap.co for assistance from the FundTap team.