A direct debit ran AND I paid the same invoice manually 

If you wish to pay an invoice early, the simplest method is to bring forward the direct debit (DD) repayment date in your portal. You can do this from your Funded Invoices tab by locating the invoice and selecting the calendar icon to update the repayment date.

DDs require at least 1 business day's notice to be cancelled, and can only be cancelled once proof of a manual payment has been provided to Fundtap.

To avoid a double payment: Always contact Fundtap before making a manual payment so the team can advise on next steps.

If a double payment has already occurred, contact info@fundtap.co for assistance.