Can I cancel or reschedule my direct debit?

Direct debits can be rescheduled in the portal to bring the payment forward, or up to a 7 day extension, or 14 days once you have successfully completed 2 rounds of funding. Extensions can only be processed at least 1 business day in advance from the original due date. Once a direct debit has been submitted to GoCardless for processing it cannot be cancelled or amended.

Any further extension must be applied for in writing, along with proof of customer delay to info@fundtap.co.