Can I change my direct debit date myself?
Can I change my direct debit date?
Yes: you can move your direct debit date forward by up to 7 days directly in the portal. Once you have successfully completed 2 funding rounds, this extension is increased to a maximum of 14 days. You can also bring the direct debit date to an earlier date if you wish to settle sooner.
How to change your direct debit date
- Go to My Invoices → Funded tab.
- Find the relevant invoice.
- Change the Direct Debit Date using the calendar icon to your preferred date.
- Confirm or save the new date when prompted.
Note: FundTap does not process direct debits on weekends, so weekend dates are unavailable.
Fees adjust automatically to reflect the new date.
If you need to move the date further, contact info@fundtap.co and provide a copy of communication from your customer explaining their delay in payment.