Do I need to cancel my DD if I pay manually?
How do I make an early repayment?
To pay early, the preferred method is to bring forward your repayment date in your FundTap portal — you can move the date forward by up to 1 business day. To do this:
- Log in to your FundTap portal.
- Navigate to the relevant invoice.
- Select the option to bring forward the repayment date.
- Confirm the new repayment date.
How do I make a manual early repayment?
If you prefer to make a manual payment instead, follow these steps:
- Contact FundTap at info@fundtap.co before making any payment so the team can confirm your request falls within the eligible early repayment window.
- Make your payment once the team has confirmed your request.
- Email your payment confirmation to info@fundtap.co so the team can cancel the scheduled direct debit.
What happens if I pay manually without contacting FundTap first?
If you make a manual payment without first contacting FundTap, both the direct debit and the manual payment may be processed, resulting in an overpayment. If this happens, please contact FundTap at info@fundtap.co for assistance.