Do I need to cancel my DD if I pay manually?

If you wish to pay early, the preferred method is bringing forward the repayment date on your invoice in your Fundtap portal. This can be brought forward by up to 1 business day.

If you still wish to make a manual payment you must contact Fundtap info@fundtap.co before making a payment so the team can confirm your request falls within the eligible early repayment window. Once you have confirmed with the team and made your payment, email your payment confirmation to info@fundtap.co so the team can cancel the scheduled direct debit.

If you pay manually without first contacting Fundtap, both the direct debit and the manual payment may be processed, resulting in an overpayment. If this happens, please contact Fundtap at info@fundtap.co for assistance.