How do I request a repayment date extension?

There are three ways to extend your repayment date, depending on how much extra time you need:

Up to 7 days: self-service in portal

Go to My Invoices → Funded
Select the relevant invoice
Change the Repay Date

Up to 2 weeks: contact us directly

FT reference number(s)
Requested new date
Brief reason for the extension

More than 2 weeks: proof and approval required

Extensions beyond 2 weeks require proof that your client has committed to payment (e.g. a written confirmation). Provide this by email along with a new requested repayment date. Extensions of more than 2 weeks require explicit approval and are not granted automatically.

At least 1 business day's notice before a repayment date is required. Any extension of time will continue to accrue fees daily.