How do I request a repayment date extension?

How can I extend my repayment date?

You can extend the due date on a funded invoice in two ways depending on how much extra time you need: self-service in the portal for up to 7 days (or up to 14 days after two successfully funded invoices), or by contacting Fundtap directly for longer extensions. At least 1 business day's notice before your repayment date is required, and fees continue to accrue daily during any extension.

There are two ways to extend the due date on a funded invoice, depending on how much extra time you need:

How do I extend my due date by up to 7 days (or 14 days) in the portal?

1. Go to My Invoices → Funded
2. Select the relevant invoice
3. Change the Repay Date to your required date
4. Select Confirm to save the new repayment date

How do I request an extension longer than the self-service limit?

Email info@fundtap.co with:

• FT reference number(s)
• Requested new date
• Brief reason for the extension

What are the rules and fees for extensions?

All extensions accrue fees daily and require at least 1 business day's notice before the repayment date. Key rules are:

• 14-day self-service limit: Once you have successfully funded 2 invoices, your self-service extension limit is automatically increased to 14 days in the portal.
• Extensions beyond 2 weeks: Require proof that your client has committed to payment (e.g. a written confirmation) and explicit approval — they are not granted automatically. Provide the proof and your requested new due date by email to info@fundtap.co.

If you have questions about extension eligibility or how fees are calculated, contact us at info@fundtap.co.