I'm getting an error message in the portal

How do I fix an error message in the FundTap portal?

To fix an error message in the FundTap portal, start by clearing your browser cache and cookies, then try a different browser or device. If the error persists, contact FundTap support at info@fundtap.co with a screenshot and details of the issue. Follow the steps below:

1. Clear your browser cache and cookies, then log in again
2. Try a different browser (e.g. switch from Chrome to Safari or Firefox)
3. Try a different device — some functions, such as document signing, work better on desktop than on mobile

If the error persists, email info@fundtap.co with:

• A screenshot of the error message (including the full browser window if possible)
• A description of what you were trying to do when the error appeared
• The browser and device you were using (e.g. Chrome on Windows, Safari on iPhone)