I'm getting an error message in the portal

How to fix an error message in the Fundtap portal

If you encounter an error message in the Fundtap portal, try the following steps to resolve it:

1. Clear your browser cache and cookies, then log in again
2. Try a different browser (e.g. switch from Chrome to Safari or Firefox)
3. Try a different device — some functions, such as document signing, work better on desktop than on mobile

If the error persists, email info@fundtap.co with:

• A screenshot of the error message (including the full browser window if possible)
• A description of what you were trying to do when the error appeared
• The browser and device you were using (e.g. Chrome on Windows, Safari on iPhone)