When will my account update after I've provided proof of payment?

Why is Fundtap requesting confirmation of payment?

Fundtap requests confirmation of payment because we do not have real-time visibility of funds leaving your account or the processing by our direct debit provider, GoCardless. Once you send proof of payment, the FundTap team will verify it and send you a confirmation email, allowing you to request funding for new invoices.

When will my portal balance update after payment?

Your portal balance will update overnight after the payment has been verified and reconciled.

What should I do if I urgently need my account updated?

If you urgently need your account updated please contact info@fundtap.co, ensuring you provide or have already provided proof of payment.