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Why was my invoice declined or not approved?

There are several reasons an invoice may not be approved for funding:

  1. Overdue balance — you have an existing overdue amount that needs to be cleared first. To see an up-to-date amount of what you have owing today, from your My Invoices dashboard select the Funded tab, then Due Now.
  2. Facility limit exceeded — funding the invoice or a portion of would push your total funded amount over your credit limit
  3. Due date too far out — Fundtap does not fund invoices with a due date more than 60 days away
  4. Below minimum size — invoices under $300 are automatically excluded
  5. Voided or deleted — the invoice has been voided or deleted in your accounting software after submission
  6. Duplicate invoice - the invoice submitted is a duplicate of one that has already been funded
  7. Conditional invoices - Fundtap can only provide funds against invoices issued for work already completed where payment in full is guaranteed
  8. Related parties - Fundtap is unable to fund invoices to related parties on your account, such as other Companies owned by Directors or Shareholders
  9. Updated documents required — your account needs refreshed documentation 
  10. Credit requirements - your account has not met our credit requirements to provide funds 

If you're not sure why a specific invoice was declined, email info@fundtap.co 

FundTap provides invoice finance for small businesses in Australia and New Zealand. Australia: +61 1800 595 505 New Zealand: +64 800 88 33 55 Email: info@fundtap.co Address: 255 Hardy Street, Nelson 7010, New Zealand ABN: 47914654579 NZBN: 9429031726887