Why is the Continue button greyed out?

When completing Finalise Your Setup, Each step has a Continue button at the bottom. It stays grey until that step has everything it needs. Nothing is broken when Continue is grey, it means one field is still empty.

You need both:

• Something written in the business overview box.
• A facility size selected.

Your Role

You need a role selected. If you selected Owner or Director, you also need to tick the consent box.

Verify Identity

Continue only becomes active once APLYiD confirms your ID check has passed. You cannot skip this step or press Continue early. See Verifying your identity.

People in the Business

You need:

• Legal Trading Name filled in.
• NZBN or ABN filled in, if your business type is Limited Company or Trading Trust.
• Your ABN is the Australian Business Number; your NZBN is the New Zealand Business Number. Enter whichever applies to your business.
• Trust Name filled in, if your business type is Trading Trust.

Directors and shareholders do not block Continue, but leaving out a shareholder who holds 25% or more will hold up your application later.

You need:

• A Property Address.
• The trust name, if you selected Owned by a Trust.
• The company name, if you selected Owned by a Company.
• Either a mortgage statement uploaded, or the I don't have a mortgage box ticked.

You need all four:

• A Trust Name.
• At least one trustee added.
• Every trustee complete, with a valid email and a valid mobile number. 
• The trust deed uploaded, as a PDF.

You need both:

• A bank account selected from the list if you have these in your connected accounting software, or the account details entered by hand.
• The GoCardless direct debit completed.

This step has no Continue button. It completes on its own once there is nothing left for you to sign. If the whole step is grey and will not even open, your identity check is not finished yet.

Continue still will not turn on

Scroll through the step and look for a red message under any field — a single invalid entry is enough to block it. If you cannot find the issue, email info@fundtap.co and let us know which step you are on.