Your role in the business, and the consent we need
When completing Finalise Your Setup we ask how you are connected to the business. Your answer determines whether you are required to complete an identity check and sign funding documents.
The options are- Owner or Director — you own at least 25% of the business or are a director of it.
- Employee — you work in the business but do not own it and are not a director.
- External Advisor — you are an accountant, bookkeeper or adviser acting for the business.
Answer for yourself, not for whoever will sign. If you are an office manager setting this up for your director, you are an Employee.
Troubleshooting
You ticked the consent box by mistake
The box locks once ticked and you cannot untick it. Email info@fundtap.co and we will sort it out. Do not create a new account.
You picked the wrong role
If able, open the step again and select the right one. If it is marked Completed and will not change, contact us. .
A Verify Identity step appeared
That is expected after an owner or director ticks the consent box. See Verifying your identity.
You are an owner but you do not see a consent section
The consent section only appears under Owner or Director. If you selected Employee or External Advisor, no consent is asked of you and no identity check is added.
You are an employee and want to know what happens next
You can fill in everything else. An owner or director has to do the identity check and sign the documents. Those two appear in a Waiting On Others section on your page so you can track them and send reminders. See Waiting on a director.
Why we need consent at all
To meet our anti-money-laundering and know-your-customer obligations, and to assess whether you are eligible, we need your permission to run identity and credit checks. Select the link above the box to read what the checks involve.