An NDIS accommodation provider in regional New South Wales: stays funded early

The story in short

• 43 invoices funded between November 2023 and March 2025
• 15 months in which they funded at least one invoice
• 28 invoices funded in 2024, their busiest year
• 6 invoices funded in November 2023, their first month

The gap

Each stay has costs the provider pays up front. When the stay is over, the invoice goes to the participant’s plan manager, who pays on their own timetable.

How they use FundTap

They started in November 2023 with six invoices in the first month, then funded 28 across 2024.

Each stay’s invoice could be funded without waiting on the plan manager. Plan managers pay as normal and aren’t contacted.

What’s changed

They funded 43 invoices in 15 different months between November 2023 and March 2025. The next booking no longer had to wait for the last plan manager to pay.

In a public review, the owner said the team answered every question quickly and that money normally held up by slow payers arrived without fuss.

Sound like your business?

You cover the costs of the stay up front, then wait on a plan manager to pay. FundTap funds the invoice so the next booking isn’t tied to the last.

Pay your team on time, every time, without waiting on your client.

Invoice finance for staffing and recruitment  •  All case studies

About this story. Anonymised: business and owner details are withheld. Counts are from FundTap’s records to 30 September 2026. The public review is paraphrased, not quoted.