Understanding Invoice Finance

Factoring Companies: How It Works (NZ & AU)

In short

A factoring company, or factor, buys your unpaid invoices and pays you most of their value straight away, typically 70 to 90%. It then collects payment from your customers and releases the balance minus its fees. Before you sign, check for whole-ledger requirements, minimum contract terms, exit fees and recourse clauses that make you buy back unpaid invoices.

Last reviewed 03 November 2026

What Is a Factoring Company and How Do They Help Businesses?

A factoring company, also called a factor, is a financial services business that buys invoices from other businesses in exchange for immediate cash. They then collect payment from the original business's customers.

What Does a Factoring Company Do?

When a business needs cash from its outstanding invoices before customers pay, a factoring company provides that cash upfront. In exchange, the factoring company:

  • Advances a percentage of the invoice value (typically 70-90%) immediately
  • Takes ownership of the invoice
  • Collects payment from the business's customer directly
  • Releases the remaining balance (minus fees) once collected

The factoring company makes money through the fees charged on each invoice, typically a combination of a service fee and a discount fee (interest on the advance period).

Types of Factoring Companies

Full-service factors: Manage the entire collections process, handle debtor credit checking, and may offer credit insurance. Suited to businesses that want to fully outsource their accounts receivable management.

Disclosed factors: Your customers know their invoices have been sold to the factor and are directed to pay the factor. The most common arrangement.

Confidential factors: Collections are managed in the business's name, so customers are less aware of the arrangement. Less common in traditional factoring.

What to Watch Out For With Factoring Companies

Before engaging a factoring company, understand:

  • Whole-ledger requirements: Many require all invoices to be assigned, not just selected ones
  • Contract terms: Minimum contract periods and exit fees can be significant
  • Customer notification: Your customers will typically be directed to pay the factor directly
  • Recourse obligations: If a customer does not pay, you may be required to buy back the invoice
  • Total cost: Service fees, discount rates, and additional charges can add up, get a clear total cost illustration

How to Choose a Factoring Company

Not all factoring companies are equal. When comparing options, look for:

  • Transparency on fees: avoid providers that stack admin or service fees on top of the stated rate.
  • No lock-in contracts: flexible, on-demand funding suits most small businesses better than a long-term facility.
  • Speed of funding: ask how long approval takes and how quickly money arrives once you are approved.
  • Integration with your accounting software: a direct connection with Xero, MYOB or QuickBooks saves time.
  • How they handle your customers: will they contact your customers directly, and how professional is that process?

Is FundTap a Factoring Company?

FundTap is an invoice finance provider, similar to a factoring company but with one key difference: you stay in control of your customer relationships. FundTap pays you up to 90% of the invoice value, and repayment is collected automatically when your customer pays. No debt collectors and no awkward calls to your clients.

The Modern Alternative

The traditional factoring model has been significantly improved by fintech solutions. FundTap offers the core benefit, immediate cash from outstanding invoices, without the whole-ledger commitment, customer notification, or long-term contracts that characterise traditional factoring.

For businesses that want to access invoice funds quickly without the restrictions of traditional factoring arrangements, selective invoice finance is worth exploring before committing to a factoring contract.

Frequently Asked Questions

What is a factoring company?

A factoring company is a finance provider that buys outstanding invoices from businesses and provides an immediate cash advance. The factoring company then collects payment from the business's customers.

How does a factoring company make money?

Factoring companies charge a factoring fee — typically 1–5% of the invoice value per month — plus potential admin and service fees. They earn the difference between the cash advanced and the amount collected from customers.

Is a factoring company the same as a bank?

No. Factoring companies are specialist finance providers, not banks. They purchase invoices rather than providing loans, so the financing does not appear as debt on your balance sheet.

What industries use factoring companies?

Factoring companies serve many industries but are particularly common in construction, manufacturing, logistics, recruitment, wholesale, and professional services — where long payment terms are typical.

Are there alternatives to factoring companies?

Yes. FundTap is a modern alternative that provides on-demand invoice finance without the whole-ledger requirements, customer notifications, or lock-in contracts typical of traditional factoring companies.

How can FundTap help my business?

FundTap provides on-demand invoice finance for AU and NZ SMEs. Select an invoice and, once approved, get funded within 2 hours, no lock-in, fees from 4%.

Is FundTap available in Australia and New Zealand?

Yes. FundTap serves businesses across both countries, integrating with Xero, MYOB, and QuickBooks.

How fast can I get funded?

FundTap's approvals team reviews you, usually within a day. Once approved, FundTap funds you within 2 hours.

The work's done. The money shouldn't be the wait.

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FundTap provides invoice finance for small businesses in Australia and New Zealand. Australia: +61 1800 595 505 New Zealand: +64 800 88 33 55 Email: info@fundtap.co Address: 255 Hardy Street, Nelson 7010, New Zealand ABN: 47914654579 NZBN: 9429031726887