Frequently asked questions
Honest answers to the most common questions about Fundtap and invoice finance.
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About Fundtap
What is Fundtap?
Fundtap is an on-demand invoice finance platform for New Zealand and Australian small businesses. We let you pick specific unpaid invoices and get funded within hours — no lock-ins, no minimums, one flat fee. Integrates with Xero, MYOB and QuickBooks.
Is Fundtap a loan?
No. Fundtap is not a loan. You’re accessing money you’ve already earned — the invoice has been raised and the work is done. There are no fixed repayments, no interest rate and it doesn’t appear as debt on your balance sheet.
Is Fundtap available in Australia?
Yes. Fundtap operates across both New Zealand and Australia.
Getting funded
How quickly do I get funded?
Most customers receive funds within a few hours of submitting an invoice. Fundtap operates 24/7, including weekends and public holidays.
How much of the invoice do I get upfront?
Up to 85% of the invoice value is advanced to you immediately. The remaining 15% (less Fundtap’s fee) is released when your customer pays.
Can I fund just one invoice?
Yes. Fundtap is fully selective. You can fund a single invoice and stop there — no obligation to fund more, ever.
Your customers
Do my customers find out?
No. Fundtap is completely confidential. Your customers pay you as normal — there is no notification and nothing changes from their perspective. They never interact with Fundtap.
What if my customer pays late?
The fee adjusts based on how long the invoice is outstanding. If your customer pays late, the fee increases slightly. You’ll always see the current fee in your Fundtap dashboard.
Costs and fees
How much does it cost?
Fundtap charges one flat fee per invoice funded. There are no monthly fees, establishment fees or exit fees. You see the exact fee before you confirm — no commitment until you’re ready.
Are there any fees to sign up?
No. Setting up Fundtap is completely free. You only pay a fee when you choose to fund an invoice.
Eligibility
What businesses can use Fundtap?
Any B2B business registered in NZ or AU, turning over $150,000+ per year, that invoices other businesses or government on credit terms, and uses Xero, MYOB or QuickBooks.
Does Fundtap do a credit check?
Fundtap’s assessment focuses primarily on the creditworthiness of your customers, not your personal or business credit history. This makes it accessible for businesses that might not qualify for traditional bank finance.
What does “no lock-in” mean?
There is no minimum contract term. You can stop using Fundtap at any time, with no cancellation or exit fee.
