Why Your Invoice Might Not Be Funded in FundTap, and What to Do About It

Published: November 4, 2025

If you’ve submitted an invoice for funding but haven’t received the cash yet, don’t worry. There are a few common reasons why this might happen, and most can be resolved quickly.

This article explains what might be causing the delay and how to fix it.

Common Reasons an Invoice Isn’t Funded

FundTap reviews each invoice to ensure it meets our funding criteria. If your invoice wasn’t funded, one of the following reasons is likely the cause:

1. The due date is too far in the future

• FundTap can only fund invoices due within the next 90 days.

• If your invoice is due more than 90 days out, it won’t be eligible for funding yet.

2. You’ve reached your funding limit

• Each FundTap account has a set funding limit.

• If your current drawdowns exceed this, new invoices won’t be funded unless your limit is increased.

• You can request a funding limit review directly from your invoice funding page.

3. The invoice is already overdue

• FundTap only funds future-dated invoices.

• Invoices with past due dates are not eligible.

4. There are overdue repayments on your account

• If you have unpaid or overdue invoices with FundTap, new submissions will not be processed until these are resolved.

5. The invoice is to a related party

• Invoices billed to companies or individuals with shared ownership or control (e.g. directors or shareholders) may not be eligible for funding.

6. Your account isn’t approved

• If you’re still completing setup or have been marked as not approved due to previous funding history, invoices won’t be accepted.

7. Your financials have changed

• If your monthly turnover has dropped significantly, it may affect your funding limit.

• As a general guide, FundTap can fund up to 70% of your monthly turnover or receivables.

How to Fix It

Start with these quick checks:

1. Confirm the invoice due date is within 90 days

2. Check if your account has unpaid invoices or overdue repayments

3. Review your funding limit and request a review if needed

4. Make sure the invoice is not to a related party

5. Ensure your account is fully approved and active

When to Contact the Team

If none of the above apply or you’re unsure, reach out to the FundTap team. We’re happy to review your case and help resolve it quickly.

Contact details are available directly in your FundTap portal.

Frequently Asked Questions